Prediction Models for Total Customer Satisfaction Based on the ISO/IEC9126 System Quality Model

• 作 者: Kazuhiro Esaki
• 机 构: FacultyofScienceandEngineering
• 出 处: 美国运筹学期刊(英文)
• 发表日期: 2013年4期
• 关键词: SYSTEM Software QUALITY Requirement QUALITY Evaluation QUALITY MODEL QUALITY Cha

The profitability of the system product is decided on the sales of the product. Furthermore, a customer satisfaction for products quality and a price have a big influence on the sales of the product. It spends limited financial resources effectively to ra