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在天津滨海新区,如果把518路比喻成渤海中的循环暖流,那么503路就是海河的直线主动脉,这两条新老线路,正在周而复始地上演着那些动人的画面。2011年5月,滨海新区公交集团在成立一年后正式启动“全面提升服务水平、建设新区人民满意的公交”专项活动,郑重向社会做出五项公开承诺。承诺容易,践行难。滨海新区公交集团完成重组整合后,在提高一线服务质量的运营工作中是否兑现了诺言,取得了成效呢?答案或许就隐藏在几条线路、几个人物、几件小事之中。
In Binhai New Area of Tianjin, if Road 518 is compared to the circulation of the Bohai Sea, then the 503 road is the straight aorta of the Haihe River. The two old and new lines are staging the moving pictures. In May 2011, one year after the establishment of Binhai New Area Transit Group, the “Public Transport for All-round Improvement of Service Level and Construction of New Area People’s Satisfaction” was officially launched and made solemn commitments to the public by making five public commitments. Commitment easy, difficult to practice. After the completion of the reorganization and integration of the TBNBT bus group, has the promise been realized in the operation of improving the front-line service quality and the result has been achieved? The answer may be hidden in a few lines, a few people and several small things.