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国家卫生计生委发布的《医疗机构药事管理暂行规定》明确规定:为了进一步加强药品质量管理,确保证病患者用药的安全性和有效性,门、急诊发出的药品,不得随意退换。但是,由于种种主客观方面的原因及某些特殊情况,比如患者所患疾病发生变化、病患者的经济承受能力、有些患者不理智的生硬态度、避免发生纠纷等等,因此在实际配方发药过程中,我所门诊药房退药现象就变十分普遍。本文拟从患者退药所产生的原因分析以及如何处理退药现象等方面进行分析讨论,报道
The Interim Provisions on the Administration of Pharmaceutical Affairs in Medical Institutions promulgated by the National Health and Family Planning Commission clearly stipulate that in order to further strengthen the quality control of medicines and ensure the safety and effectiveness of medication for patients with card-disease, medicines issued by hospitals and emergency departments shall not be freely returned or exchanged. However, due to various subjective and objective reasons and some special circumstances, such as patients suffering from disease changes, the patient’s financial viability, some patients irrational blunt attitude, to avoid disputes and so on the actual formula In the process, the phenomenon of withdrawal from pharmacies in our clinics has become very common. This article intends to analyze the reasons for the withdrawal of patients and how to deal with the phenomenon of withdrawal, etc.