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江苏省丹徒县最近正式在县、乡两级机关实施“首问、办理责任人”制度,这是近年来该县在党政机关开展“为基层服务,让群众满意”系列活动的一个重要内容。制度规定,凡来党政机关办事的基层单位人员和群众,被询问的第一位干部必须完全负责地提供热情周到的服务,如引路、指明办事的职能部门及办事人员等,不得以任何理由、借口回避和推诿。县、乡各级职能部门和科室的具体办理人员对基层单位和群众指出的
Dantu County, Jiangsu Province, recently formally implemented the system of “first question and handling of responsibility” at the county and township levels. This is an important issue that the county has conducted in its party and government organs in recent years in the series of activities of “serving the grassroots and satisfying the masses” content. The system stipulates that the first cadres who are asked to do work should be provided with warm and thoughtful services such as leading the way and specifying the functional departments and personnel of the service without any reason , An excuse to avoid and promote. The specific handling personnel of functional departments and departments at county and township levels pointed out to grass-roots units and the masses