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当爱荷华医师诊所(PCI)和美国州医疗服务局(MED)寻找能更好管理组织的方法时,二者都不约而同地选择了ISO9001:2000标准,希望它能起到有效组织运作、改进患者服务的作用。
When both the Iowa Medical Clinic (PCI) and the U.S. State Department of Medical Services (MED) looked for ways to better manage the organization, both chose the ISO 9001: 2000 standard spontaneously, hoping it would work effectively to improve the organization The role of patient service.