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弱势品牌不大可能像强势品牌那般在各区域市场设立单独的顾客服务及维修中心,不大可能设立顾客免费服务电话。那么,弱势品牌又该如何开展自己的服务营销呢?
Vulnerable brands are unlikely to establish separate customer service and repair centers in the regional markets as strong brands are, and it is unlikely that customers will be able to set up toll-free service calls. So, the disadvantaged brand how to carry out their own service marketing it?