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近两年,我厂生产虽然已饱满,我们仍然把“为用户服务”做为我厂长期的经营方针,固定下来,积极开展技术服务工作。1980年我们抽调了一名副厂长,三名中层专业干部技术人员和工人,组成了独立的销售技术服务系统(销售部),负责产品的售前服务和售后服务;各车间建立了由车间主任挂帅,有技术人员,老工人参加的技术服务队;厂外聘请了54名技术服务联络员,形成了一个完整的由厂、车间到矿的技术服务网。1983年为了更好地抓好技术服务工作,专门成立了技术服务科。在选派技术服务人
In the past two years, although the production of our factory is full, we still regard “service for customers” as the long-term management policy of our factory. When it is fixed, we will actively carry out technical service. In 1980, we deployed a deputy factory director, three middle-level professional cadre technicians and workers, formed an independent sales technical service system (sales department), responsible for product pre-sales service and after-sales service; each workshop established by the workshop Director of command, technicians, veterans to participate in the technical service team; outside the plant invited 54 technical service liaison officers, formed a complete plant, workshop to mine technical service network. In 1983 in order to better grasp the technical services, set up a special technical services division. In the selection of technical service people