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尽管互联网已经让企业藏不住任何问题,尽管去年3月15日期实施的新《消费者权益保护法》已经进行了相关规定,尽管同样的产品、同样的问题在除中国以外地区召回的风风火火,但家电召回,大多数案例中就是与中国地区绝缘。每一次的家电召回事件出现后,业内人士(尤其是媒体)最关心的就是是否涉及中国市场。如果是,则轻描淡写;如果非,则大加鞭挞,结论依然是老三样:制度不健全、惩罚力度弱、企业自律差。第二天,则全体开始陷入静默,从这样的循环中,我们发现,真正关心召回、尤其是家电召回的人少之又少。这有些匪夷所思。最与切身利益相关的消费者为何不关心?其实不是不关心,而是大多数消费者要么
Although the Internet has left enterprises unable to conceal any problems, although the new Law on Protection of Consumer Rights and Interests implemented on March 15 last year already stipulated that despite the same products and the same problems in the wake of the recall in areas other than China, But the appliance recall, in most cases is insulated with China. After each appearance of the appliance recall, the most concerned about the industry (especially the media) is whether it involves the Chinese market. If it is, then casually; if not, then whipping, the conclusion is still the same three kinds: the system is not perfect, weak punishment, corporate self-discipline is poor. The next day, the whole community began to fall into silence. From this cycle, we found out that there are very few people who really care about recalls, especially appliance recalls. This is a little bizarre. Why do consumers who are most concerned with their own interests do not care? They do not care, but most consumers either