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又称电脑电话系统,是指用人们最熟悉的媒介——声音,通过电话机来自动储存和传递信息的应用系统。它是计算机与电话装置相结合的产物,由计算机、电话语音卡、电缆、软件等组成,如图1所示。 语音卡直接插在计算机里的8位或16位扩展槽内,并通过标准的RJ-11连接器联入电话网,再装上相应的软件,就组成了电脑语音系统。这时的计算机就是一部无人值守的电话。用户拨通这部电话的号码时,电脑语音系统就自动地向用户提供声讯服务。用户可以根据语音提示,通过电话按键来选择所需的服务。计算机则根据用户的选择,相应处理并
Also known as computer telephony system, refers to the most familiar with the media - sound, through the phone to automatically store and transfer information applications. It is a combination of computer and telephone device products, by the computer, telephone voice cards, cables, software, etc., as shown in Figure 1. Voice card directly into the computer in the 8-bit or 16-bit expansion slot, and through the standard RJ-11 connector into the telephone network, then install the appropriate software to form a computer voice system. The computer at this time is an unattended phone. When the user dials the number of this phone, the computer voice system automatically provides the voice service to the user. Users can voice prompts, by phone button to select the desired service. Computer according to the user’s choice, the corresponding treatment