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基于全面质量管理实践视角构建网络关系强度、全面质量管理实践与组织学习间关系的理论框架,使用层次回归分析和多重并行式中介效应检验模型实证验证理论框架,结果表明:全面质量管理实践软要素和硬要素分别在接触时间、投入资源、合作交流范围、互惠性与组织学习关系间起部分中介作用,全面质量管理实践硬要素和软要素的中介作用不存在显著差异。实证结果论证了网络关系强度-全面质量管理实践-组织学习是触发组织学习的潜在路径和因果关系研究链条,网络关系强度在一定程度上通过全面质量管理实践的中介作用,间接促进组织学习。
Based on the perspective of total quality management practice, this paper constructs the theoretical framework of the relationship between network strength, total quality management practice and organizational learning, and uses the empirical analysis of hierarchical regression analysis and multiple parallel mediating effect test models to verify the theoretical framework. The results show that the total quality management practice soft elements And hard elements play a part of the intermediary role in the contact time, investment resources, scope of cooperation and exchange, the relationship between reciprocity and organizational learning, there is no significant difference between the intermediary role of total quality management practice hard elements and soft elements. Empirical results demonstrate that the strength of network relations-total quality management practice-organizational learning is the potential path to trigger organizational learning and the chain of research on causality. The strength of network relationship indirectly promotes organizational learning through the intermediary role of total quality management practice to a certain extent.