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2001年海南春节黄金周旅游取得了喜人的成果和效益。从1月24日至30日,全省共接待游客54.27万人次,其中过夜旅游者38.63万人次,比上年春节增长10.37%,旅游总收入5.92亿人民币,比上年春节增长7.25%。没有发生旅游安全事故。导游、司机热情,各个旅游环节的服务质量提高,游客满意。旅游服务质量投诉13件,属典型的服务质量案件3件,与去年春节持平。全省春节旅游市场,欢乐祥和,热闹有序,旅游者满意,经营者满意,从业人员满意,群众满意,当然政府领导也满意。海南春节旅游作为一个颇具特色的产品,经过多年的市场考验,已经比较成熟。今年的春节旅游又给我们提供了,一些新的启示。
Hainan Spring Festival Golden Week in 2001 tourism has made gratifying achievements and benefits. From January 24 to January 30, the province received a total of 542,700 tourists trips, of which 386,300 overnight tourists trips, an increase of 10.37% over the previous year’s Spring Festival, total tourism revenue of 592 million yuan, an increase of 7.25% over the previous year’s Spring Festival. No travel safety accident occurred. Tour guides, drivers enthusiasm, improve the quality of service in all aspects of tourism, tourist satisfaction. 13 complaints about the quality of travel services, is a typical service quality cases 3, unchanged from last year’s Spring Festival. The Spring Festival tourism market throughout the province, happy and peaceful, lively and orderly, tourists satisfaction, managers satisfied, practitioners satisfied, the masses satisfied, of course, government leaders are also satisfied. Hainan Spring Festival Tourism as a distinctive product, after years of market tests, have been more mature. This year’s Spring Festival tourism provides us with some new inspiration.