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Angela： Hello there， and welcome to Direct Line Insurance. My name is Angela， and I will be your agent this afternoon.①So， how can I be of assistance？
Marvin： Good afternoon Angela. My name is Marvin Martindale and I was just in a 1）humdinger of an accident a few klicks south of here.
Angela： Oh my！ Well， Mr. Martindale， I’m glad to see that you appear to have escaped the， um， “incident” 2）unscathed.
Marvin： From God’s hand to your mouth.
Angela： Now， in your own words， can you tell me exactly what happened out there？
Marvin： Who else’s words do you think would be coming out of my mouth？
Angela： Funny you should ask， since the state of Florida ranks first in the country in staged automobile accidents. Though， you can’t really call something an accident if it’s deliberately 3）concocted， as part of an elaborate 4）ruse staged by a gang of local 5）thugs， repairmen and 6）medical personnel. Marvin： Excuse me miss， but are you 7）insinuating that I crashed my car on purpose， under the employ of some 8）unsavory gang of criminal characters？
Angela： I’m so sorry sir， no， not in the slightest. ②I only thought you should know what’s what， with all the tricksters and fraudsters out there trying to make a quick dime off good honest folks like you and I.
Marvin： Well， in that case， I appreciate your 9）candor and…Come to think of it， there was something awful 10）fishy about the events leading up to the accident， or incident， as you referred to it.
Angela： Is that so？ Would you care to elaborate？
Marvin： Alright. ③It might be nothing， but I was just driving along， minding my own business， when this beat-up car， with three or four fellas in it， 11）swerves into my lane， cuts me off and hits the brakes full-bore. So I slam on my brakes and try to avoid hitting the sucker， but ended up giving him a little tap on the passenger side of his back bumper. Angela： Certainly sounds like it must’ve been a 12）harrowing experience for you.
Marvin： It weren’t all that bad.④After serving proudly in our nation’s military for the better part of one’s life， little dustups like this are just a bump in the road， so to speak.
Angela： Well Mr. Martindale， ⑤it sounds to me like you fell victim to the classic “swoop and squat” 13）maneuver， which is actually the most common of all staged accidents.
Marvin： You don’t say？
Angela： Now， what I’m gonna need from you is any and all relevant materials 14）pertaining to said accident. We already have all your information on file， so what we really need is more info on the other driver， his car model， license plate， insurance info and the like. Though I must warn you that your 15）premium is probably gonna rise no matter what. Marvin： Yep， I suspected as much… 安吉拉：你好，欢迎光临直线保险公司。我的名字叫安吉拉，今天下午我是你的服务专员。那么，我能帮什么忙吗？
马文：下午好，安吉拉。我叫马文·马丁代尔，我刚才遭遇了一场非同寻常的车祸，就在距离这里以南几公里的地方。
安吉拉：哦，哎呀！呃，马丁代尔先生，很高兴看到你毫发无损地逃离了这场“意外”。
马文：谢天谢地，承你贵言。
安吉拉：现在，你能否用自己的话告诉我，那里究竟发生什么事了？
马文：你认为出自我嘴里的还会是谁的话？
安吉拉：你这么问真有趣，因为佛罗里达州在全国机动车碰瓷事件中名列第一。然而你不能真的把某件事称作意外，如果那件事是由一帮当地的暴徒、维修人员和医护人员故意制造，精心策划的阴谋。
马文：打断一下，小姐，你是在暗示我受雇于一些可恶的犯罪分子，故意毁坏我自己的车吗？
安吉拉：很对不起，先生，不是，我绝没有这个意思。我只是认为你应该了解事情的真相，因为所有的骗子都企图从像你和我这样的诚实好人身上赚一笔快钱。
马文：嗯，如果这样，我欣赏你的坦诚和……回想起来，有些非常蹊跷的事情导致了这场意外，或正如你所指的是“事件”。
安吉拉：是这样吗？你愿意详细描述吗？
马文：好的。本来没什么事，我只是沿路开着车，做好自己的事，这时一辆里面有三四个人的破车突然转到我的车道，截断我的去路，并且紧急刹车。于是我急刹车，避免撞到那辆车，结果把它乘客侧的后保险杠轻轻碰擦了一下。
安吉拉：当然这听起来一定是你一次可怕的经历。
马文：没有那么惨。为了人民更美好的生活，我光荣地服完了兵役，像这样的小波折可以说是公路上的一个小颠簸而已。
安吉拉：嗯，马丁代尔先生，在我看来，你似乎是典型的机动车碰瓷伎俩——截道并急刹车——的受害者，这种伎俩确实是所有碰瓷事件中最常见的。马文：真没想到。
安吉拉：现在，我需要你提供跟这场事故任何及所有的相关资料。我们的档案里已经有你的全部信息，所以我们真正需要的是另外一位司机更多的信息：他的车的型号，他的车牌号码，保险资料等等。然而我必须提醒你，你的保险费无论如何都极有可能上涨。马文：好的，我想也会……
Smart Sentences
① So， how can I be of assistance？ 那么，我能帮什么忙吗？
How can I be of assistance？： used when intending to offer help， a polite usage（在有意提供帮助时的用语，礼貌用语）。例如：
—Good morning， ma’am， how can I be of assistance？
早上好，女士，我能帮什么忙吗？
—Oh， do you have the latest model of electrical bike？
哦，你们有最新款的电动自行车吗？
② I only thought you should know what’s what， with all the tricksters and fraudsters out there trying to make a quick dime off good honest folks like you and I.
我只是认为你应该了解事情的真相，因为所有的骗子都企图从像你和我这样的诚实好人身上赚一笔快钱。
what’s what： the truth of sth.（事情之真相）。例如：
A good reporter will go beyond the known facts and find out the what’s what.
一个优秀的记者不会止于已知事实，而是要找到事情的真相。
make a quick dime： quickly make some money（赚点快钱）。例如：
Stanley was planning on making a quick dime by selling mooncakes， but the frugality drive brought him a heavy loss.
史丹利原本想靠卖月饼赚点快钱，但节俭之风让他损失惨重。
③ It might be nothing， but I was just driving along， minding my own business， when this beat-up car， with three or four fellas in it， swerves into my lane， cuts me off and hits the brakes full-bore. 本来没什么事，我只是沿路开着车，做好自己的事，这时一辆里面有三四个人的破车突然转到我的车道，截断我的去路，并且紧急刹车。
mind one’s own business： attend to one’s own affairs（管好自己的事情）。例如：
Everyone was minding their own business in our dorm when the earthquake hit last night.
昨晚地震发生的时候，我们宿舍里的人都在忙自己的事。
④ After serving proudly in our nation’s military for the better part of one’s life， little dustups like this are just a bump in the road， so to speak. 为了人民更美好的生活，我光荣地服完了兵役，像这样的小波折可以说是公路上的一个小颠簸而已。
a bump in the road： a minor problem（小问题）。例如：
Cindy is just a bump in the road， but John is the real problem here.
辛迪只不过是小问题，约翰才是真正的障碍。
⑤ It sounds to me like you fell victim to the classic “swoop and squat” maneuver， which is actually the most common of all staged accidents. 在我看来，你似乎是典型的机动车碰瓷伎俩——截道并急刹车——的受害者，这种伎俩确实是所有碰瓷事件中最常见的。
fall victim to sb./sth.： suffer or get hurt because of sb./sth.（成为某人/某事的牺牲品）。例如：
My wife fell victim to dengue during her trip overseas.
我妻子在国外旅行时患上了登革热。
swoop and squat： a car quickly cuts in front of another one and makes a sudden stop（一辆车迅速切到另一辆车的前面，并突然停下来）。例如：
Chris loves to play the swoop and squat trick when there’s a girl sitting in his car.
如果有女孩子坐在车里，克里斯喜欢玩把车切到另一辆车的前面，并突然停下来的花样。
Marvin： Good afternoon Angela. My name is Marvin Martindale and I was just in a 1）humdinger of an accident a few klicks south of here.
Angela： Oh my！ Well， Mr. Martindale， I’m glad to see that you appear to have escaped the， um， “incident” 2）unscathed.
Marvin： From God’s hand to your mouth.
Angela： Now， in your own words， can you tell me exactly what happened out there？
Marvin： Who else’s words do you think would be coming out of my mouth？
Angela： Funny you should ask， since the state of Florida ranks first in the country in staged automobile accidents. Though， you can’t really call something an accident if it’s deliberately 3）concocted， as part of an elaborate 4）ruse staged by a gang of local 5）thugs， repairmen and 6）medical personnel. Marvin： Excuse me miss， but are you 7）insinuating that I crashed my car on purpose， under the employ of some 8）unsavory gang of criminal characters？
Angela： I’m so sorry sir， no， not in the slightest. ②I only thought you should know what’s what， with all the tricksters and fraudsters out there trying to make a quick dime off good honest folks like you and I.
Marvin： Well， in that case， I appreciate your 9）candor and…Come to think of it， there was something awful 10）fishy about the events leading up to the accident， or incident， as you referred to it.
Angela： Is that so？ Would you care to elaborate？
Marvin： Alright. ③It might be nothing， but I was just driving along， minding my own business， when this beat-up car， with three or four fellas in it， 11）swerves into my lane， cuts me off and hits the brakes full-bore. So I slam on my brakes and try to avoid hitting the sucker， but ended up giving him a little tap on the passenger side of his back bumper. Angela： Certainly sounds like it must’ve been a 12）harrowing experience for you.
Marvin： It weren’t all that bad.④After serving proudly in our nation’s military for the better part of one’s life， little dustups like this are just a bump in the road， so to speak.
Angela： Well Mr. Martindale， ⑤it sounds to me like you fell victim to the classic “swoop and squat” 13）maneuver， which is actually the most common of all staged accidents.
Marvin： You don’t say？
Angela： Now， what I’m gonna need from you is any and all relevant materials 14）pertaining to said accident. We already have all your information on file， so what we really need is more info on the other driver， his car model， license plate， insurance info and the like. Though I must warn you that your 15）premium is probably gonna rise no matter what. Marvin： Yep， I suspected as much… 安吉拉：你好，欢迎光临直线保险公司。我的名字叫安吉拉，今天下午我是你的服务专员。那么，我能帮什么忙吗？
马文：下午好，安吉拉。我叫马文·马丁代尔，我刚才遭遇了一场非同寻常的车祸，就在距离这里以南几公里的地方。
安吉拉：哦，哎呀！呃，马丁代尔先生，很高兴看到你毫发无损地逃离了这场“意外”。
马文：谢天谢地，承你贵言。
安吉拉：现在，你能否用自己的话告诉我，那里究竟发生什么事了？
马文：你认为出自我嘴里的还会是谁的话？
安吉拉：你这么问真有趣，因为佛罗里达州在全国机动车碰瓷事件中名列第一。然而你不能真的把某件事称作意外，如果那件事是由一帮当地的暴徒、维修人员和医护人员故意制造，精心策划的阴谋。
马文：打断一下，小姐，你是在暗示我受雇于一些可恶的犯罪分子，故意毁坏我自己的车吗？
安吉拉：很对不起，先生，不是，我绝没有这个意思。我只是认为你应该了解事情的真相，因为所有的骗子都企图从像你和我这样的诚实好人身上赚一笔快钱。
马文：嗯，如果这样，我欣赏你的坦诚和……回想起来，有些非常蹊跷的事情导致了这场意外，或正如你所指的是“事件”。
安吉拉：是这样吗？你愿意详细描述吗？
马文：好的。本来没什么事，我只是沿路开着车，做好自己的事，这时一辆里面有三四个人的破车突然转到我的车道，截断我的去路，并且紧急刹车。于是我急刹车，避免撞到那辆车，结果把它乘客侧的后保险杠轻轻碰擦了一下。
安吉拉：当然这听起来一定是你一次可怕的经历。
马文：没有那么惨。为了人民更美好的生活，我光荣地服完了兵役，像这样的小波折可以说是公路上的一个小颠簸而已。
安吉拉：嗯，马丁代尔先生，在我看来，你似乎是典型的机动车碰瓷伎俩——截道并急刹车——的受害者，这种伎俩确实是所有碰瓷事件中最常见的。马文：真没想到。
安吉拉：现在，我需要你提供跟这场事故任何及所有的相关资料。我们的档案里已经有你的全部信息，所以我们真正需要的是另外一位司机更多的信息：他的车的型号，他的车牌号码，保险资料等等。然而我必须提醒你，你的保险费无论如何都极有可能上涨。马文：好的，我想也会……
Smart Sentences
① So， how can I be of assistance？ 那么，我能帮什么忙吗？
How can I be of assistance？： used when intending to offer help， a polite usage（在有意提供帮助时的用语，礼貌用语）。例如：
—Good morning， ma’am， how can I be of assistance？
早上好，女士，我能帮什么忙吗？
—Oh， do you have the latest model of electrical bike？
哦，你们有最新款的电动自行车吗？
② I only thought you should know what’s what， with all the tricksters and fraudsters out there trying to make a quick dime off good honest folks like you and I.
我只是认为你应该了解事情的真相，因为所有的骗子都企图从像你和我这样的诚实好人身上赚一笔快钱。
what’s what： the truth of sth.（事情之真相）。例如：
A good reporter will go beyond the known facts and find out the what’s what.
一个优秀的记者不会止于已知事实，而是要找到事情的真相。
make a quick dime： quickly make some money（赚点快钱）。例如：
Stanley was planning on making a quick dime by selling mooncakes， but the frugality drive brought him a heavy loss.
史丹利原本想靠卖月饼赚点快钱，但节俭之风让他损失惨重。
③ It might be nothing， but I was just driving along， minding my own business， when this beat-up car， with three or four fellas in it， swerves into my lane， cuts me off and hits the brakes full-bore. 本来没什么事，我只是沿路开着车，做好自己的事，这时一辆里面有三四个人的破车突然转到我的车道，截断我的去路，并且紧急刹车。
mind one’s own business： attend to one’s own affairs（管好自己的事情）。例如：
Everyone was minding their own business in our dorm when the earthquake hit last night.
昨晚地震发生的时候，我们宿舍里的人都在忙自己的事。
④ After serving proudly in our nation’s military for the better part of one’s life， little dustups like this are just a bump in the road， so to speak. 为了人民更美好的生活，我光荣地服完了兵役，像这样的小波折可以说是公路上的一个小颠簸而已。
a bump in the road： a minor problem（小问题）。例如：
Cindy is just a bump in the road， but John is the real problem here.
辛迪只不过是小问题，约翰才是真正的障碍。
⑤ It sounds to me like you fell victim to the classic “swoop and squat” maneuver， which is actually the most common of all staged accidents. 在我看来，你似乎是典型的机动车碰瓷伎俩——截道并急刹车——的受害者，这种伎俩确实是所有碰瓷事件中最常见的。
fall victim to sb./sth.： suffer or get hurt because of sb./sth.（成为某人/某事的牺牲品）。例如：
My wife fell victim to dengue during her trip overseas.
我妻子在国外旅行时患上了登革热。
swoop and squat： a car quickly cuts in front of another one and makes a sudden stop（一辆车迅速切到另一辆车的前面，并突然停下来）。例如：
Chris loves to play the swoop and squat trick when there’s a girl sitting in his car.
如果有女孩子坐在车里，克里斯喜欢玩把车切到另一辆车的前面，并突然停下来的花样。