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用户买了你的产品,并非是与你结束了交易,恰恰相反,当用户拿起你的产品,使用你的产品的时候,用户体验之旅才真正开始。而用户的体验之旅是否愉快,将直接影响到你的口碑和销售。说今天是一个体验为王的时代,一点也不过分。做大众消费品的人可能已经感觉到,今天消费者的话语权越来越强,如果你的产品做得好,不久就会口口相传;如果你的产品做得烂,不久就会骂声一片。所
The user bought your product is not the end of the transaction with you, on the contrary, when users pick up your product, use your product, the user experience journey really started. The experience of the user’s journey is pleasant, will directly affect your reputation and sales. To say that today is an era of experience for the king, not too much at all. People who make mass consumer products may already feel that consumers are having a stronger say today, and if your product is done well, it will soon be heard; if your product is bad, it will soon be scolded . The