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医患关系紧张的一个重要原因是医患双方之间缺少必要的信任。社会资本的核心功能是增进人们之间的信任,社会资本理论为建立起一个相互理解、相互信任、相互尊重的医患关系提供了新的研究视角。拓展医院的组织布局、建立有效的社会监督机制有助于增加医院的社会资本存量,提升医患双方的信任水平。
An important reason for the tension between doctors and patients is the lack of necessary trust between doctors and patients. The core function of social capital is to promote the trust between people. The social capital theory provides a new perspective for establishing a mutual understanding, mutual trust and mutual respect between doctors and patients. Expanding the organizational layout of hospitals and establishing effective social supervision mechanisms will help to increase the stock of social capital in hospitals and enhance the mutual trust between doctors and patients.