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电信普遍服务就是要对一个国家的所有公民提供有一定质量保证且支付得起的电信业务。无论是发达国家还是发展中国家,电信普遍服务在电信产业管制政策中都占有重要的地位。在美国和欧盟的一些国家,电信普遍服务通常同公共服务联系在一起,并且是公共服务政策体系的核心和主要内容。长期以来,对电信普遍服务的研究都是从电信网络拓展的供给方——管制机构和电信运营商的角度出发,关注的是管制机构和电信运营商
Telecommunication universal service is to provide all citizens of a country with certain quality assurance and affordable telecommunications services. Both the developed countries and the developing countries, the universal service of telecommunications occupies an important position in the regulation of the telecom industry. In some countries in the United States and the European Union, universal service for telecommunications is often associated with public service delivery and is central to and main content of the public service policy system. For a long time, the research on universal service of telecommunication all started from the perspective of the providers of telecommunication network expansion - regulatory agencies and telecom operators. The focus was on regulatory agencies and telecom operators