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在图书馆的工作实践中,对各种拒借的技术性问题人们是以不同的方式解决的。总是不能正确地理解,何谓拒借及应该怎样登记和分析拒借。例如,拒借率时而根据索书量计算,时而又根据借书量来计算。一些图书馆,同一出版物的多次拒绝,是按照询问次数记录,而另一些图书馆,则将其作为一次性拒借来处理。对拒借原因的种类分析也不相同。如对所谓的“潜在拒借”,即当读者按目录未查到、又根本没被咨询的出版
In the working practice of the library, people solve it in various ways for various technical problems of rejection. We can not always correctly understand what is denial and how to register and analyze rejection. For example, the rate of refusal is sometimes calculated on the basis of the amount of callbacks, and sometimes on the basis of the amount of borrowed books. In some libraries, multiple refusals of the same publication were recorded on the basis of the number of inquiries, while others were treated as one-off refusals. Analysis of the reasons for the type of rejection is not the same. Such as the so-called “potential refusal to borrow”, that is, when the readers did not find the directory, but did not consult the publication