医院志愿者服务培训需求及对策分析

• 作 者: 梁露
• 机 构: 长沙市第一医院,
• 出 处: 祖国
• 发表日期: 2017年19期
• 关键词: 服务培训 培训质量 医疗服务要求 对策分析 医患关系 工作压力 体制改革 服务工作 岗位培训 服务岗位

随着我国医疗体制改革的深入进行,传统医院志愿者服务队伍在管理、培训等方面存在的问题日益凸显。本文以医院志愿者服务培训为研究对象,分析其中存在的问题,并结合医院、患者、患者家属对于医院志愿者服务培训的需求,提出有可操作性的解决意见,从而指导医院志愿者服务培训工作的科学开展,加快医院志愿者服务队伍的规范化建设。

With the deepening of medical system reform in our country, the problems existing in the management and training of traditional hospital volunteer service teams have become increasingly prominent. This article takes the hospital volunteer service training as the research object, analyzes the existing problems, and puts forward the feasible solution suggestions based on the demand of the hospital, patients and their families for the hospital volunteer service training so as to guide the hospital volunteer service training Scientific work carried out to speed up the hospital volunteer service team standardization.