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一、税务系统引入ISO9000质量标准的目的和动因 (一)引入ISO9000标准是实现税务系统规范化管理的“催化剂”。通过几年的征管改革的实践,新征管模式在运行中取得了明显成效,给税收工作带来了生机和活力,但是在新的征管模式中还存在着管理缺位和管理不科学的问题。现代管理论和实践证明,积极创造条件,解决管理无序、责任不明的问题,在管理中引入国际通用的ISO9000标准,是一条行之有效的途径。
First, the purpose and motivation for the introduction of ISO9000 quality standards in the tax system (A) The introduction of ISO9000 standards is the “catalyst” for the standardized management of the tax system. After several years of reform in the collection and administration of tax collection, the new collection and management model has achieved remarkable results in its operation and brought vigor and vitality to the taxation work. However, the new collection and management model still has problems of lack of management and unscientific management. Modern management theory and practice have proved that it is an effective way to actively create the conditions to solve the problems of disorderly management and unclear responsibilities and to introduce internationally accepted ISO9000 standards in management.