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危机管理大师游乔昌认为,危机既是危险,又是机会;危机管理是“刀尖上的舞蹈”,也是风雨飘摇时刻在钢丝上的游走。
Qiao Chang, a master of crisis management, believes that a crisis is both a danger and an opportunity. Crisis management is “a dance on the tip of a knife” and also a walk on steel wire in a precarious time.