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随着建设“三集五大”体系的深入开展,整合优化公司服务管理体系,加强核心资源管控,实现集约化、扁平化、专业化管理,打造具有一流创新能力、发展能力、服务能力是现代企业的根本要求。国网四平城郊供电分公司从解决企业服务管理体制和机制层级多、链条长、效率低,无法适应电网日新月异发展的要求角度出发,构建新型服务体系框架。即从服务领域、服务过程、服务品质和服务资源上着手构建全新的服务体系框架,以适应新形势发展需要。
With the in-depth development of the “Three Big Five” system, the Company integrated and optimized the service management system of the Company, strengthened the management and control of its core resources, realized intensive, flat and professional management, and created first-class innovation, development and service capabilities. The fundamental requirements of modern enterprises. State Grid Siping Suburban Power Supply Branch has set up a new service system framework from the perspective of solving the requirements of enterprise service management system and mechanism hierarchy, long chain, low efficiency and unable to adapt to the ever-changing development of power grid. That is to say, it sets up a brand new framework of service system from service area, service process, service quality and service resources to meet the needs of the new situation.