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出版社:北京联合出版公司出版时间:2015年10月讲一个比较经典的故事。铁路公司有一辆崭新的柴油机车出了故障,不管工程师怎么做,都无法让机车启动。他们请来了一位专家。专家对情况进行了研究,然后用锤子轻轻敲了机车一下,列车就启动了。专家开出了一千美元的账单。铁路公司要求他对账单作出解释,专家的回复是:用锤子敲打机车:10美元知道敲打部位:990美元帮助团队实现良好的合作与此类似。
Press: Beijing United Publishing Company Publication time: October 2015 Tell a more classic story. A brand new diesel locomotive company has failed, and no matter what the engineer does, it can not get the locomotive started. They invited an expert. Experts conducted a study of the situation and then tapped the locomotive with a hammer and the train was started. The expert spends a thousand dollars on the bill. The railroad company asked him to explain the bill. The reply from the expert was: Hit the locomotive with a hammer: $ 10 Knocking: $ 990 Helping the team to work well is similar.