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记:众所周知,百货业现在受到各种各样业态的全线压迫与冲击,这是否说明百货业的路越来越窄,甚至说是已经走到了尽头?陈:这不一定,百货公司有它的存在价值。百货公司注重的是服务,注重商品的陈列是否能给人带来一种享受,而超级市场是顾客自己服务,商品的陈列也不太讲究。现在顾客的要求越来越高,他们来百货公司不仅
Reporter: As we all know, the department store industry is now subjected to various forms of oppression and the impact of a full range of businesses. Does this mean that the department store industry is getting narrower and narrower, even saying it has come to an end? Chen: This is not necessarily, department stores have its There is value. Department stores focus on service, focusing on the display of goods can give people a pleasure, but the supermarket is the customer service, the display of goods is not too particular about. Now the demands of customers are getting higher and higher, they come to department stores not only