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12年前,李影只身一人从苏北乡下来到上海,先后做过餐厅服务员、纺纱工、产品促销员,直到最后做了一名环卫工人——厕所管理员,然而就是在这个平凡的岗位上,她创造出了上海全市环卫行业推广的“李影式公厕”模式。她个人也先后获得了全国用户满意服务明星、全国五一劳动奖章、全国优秀农民工和上海十大新闻人物等多项荣誉称号,最近她被评为世博微笑服务大使。
Twelve years ago, Li Ying alone came to Shanghai from the countryside of northern Jiangsu. She worked as a restaurant attendant, spinning worker and product salesman until she finally became a sanitation worker - toilet manager. However, Position, she created Shanghai city sanitation industry promotion “Li Ying public toilets ” mode. She has also won many honorary titles such as National Customer Satisfaction Service Star, National Labor Medal, National Excellent Migrant Worker and Shanghai Top Ten News Personals. Recently, she was named Ambassador of World Expo Smile Service.