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双因素理论又叫激励保健理论,是美国的行为科学家弗雷德里克·赫茨伯格提出来的,也叫“双因素激励理论”。双因素理论认为引起人们工作动机的因素主要有两个:一是激励因素,二是保健因素。激励因素,包括对组织工作本身的认可、成就和责任,这些因素是内在的。保健因素,包括组织中政策和管理、技术监督、薪水、工作条件以及人际关系等,这些因素是外在的。双因素理论认为,只有激励因素才能够给人们带来满意感,而保健因素只能
Two-factor theory, also known as incentive theory, is proposed by Frederick Herzberg, a behavioral scientist in the United States. It is also called “two-factor incentive theory.” Two-factor theory that motivates people work motivation there are two main factors: First, incentives, and second, health factors. Incentives, including recognition, achievement and accountability of the organization’s work, are intrinsic. Health factors, including the organization’s policies and management, technical supervision, salaries, working conditions and relationships, are externalities. Two-factor theory holds that only motivational factors can bring people satisfaction, and health factors can only