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深圳中铁快运有限公司(以下简称深圳中铁),以“方便、快捷、安全、满意”为宗旨,坚持优质服务,保持良好信誉,业务量连年大幅增长,1997年以来,年均增长率达180％以上。连续被评为深圳市运输行业先进单位。今年春运期间,傅志寰部长亲临考察,表扬公司干得很好。 这家国有铁路企业,为什么发展这么迅速?带着这个问题,我们走进了深圳中铁。 “优质服务”——制胜法宝
With the tenet of “convenience, speed, safety and satisfaction”, Shenzhen Zhongtie Express Co., Ltd. (hereinafter referred to as Shenzhen Zhongtie) has maintained its good reputation and maintained a good reputation with its business volume increasing substantially year after year. Since 1997, the average annual growth rate has reached 180% the above. Continuous was named the Shenzhen transport industry advanced unit. During Spring Festival this year, Minister Fu Zhihuan personally inspected and commended the company for doing well. This state-owned railway enterprise, why develop so fast? With this problem, we walked into the Shenzhen Railway. “Good service” - the magic weapon