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通过对黄山学院图书馆主页读者在线留言栏目数据的采集与统计分析,提出了改善高校图书馆参考咨询服务与图书馆日常管理的一些建议与办法。
Through the collection and statistical analysis of the online message column of readers of Huangshan University Library, some suggestions and methods to improve the reference service of library and the daily management of the library are put forward.