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四、技能技巧的综合应用(一)基本出发点。上司、领导与下属、员工之间的关系,从趋势来看,必然从单向的发号施令型转变为双向约束指导型。即下属和员工确定目标、坚定信念与决心,而上司和领导则应注重协助下属、员工达成目标并配置资源。沟通顺畅,是领导与下属、员工之间相互约束的基石,在需要双方对有关重要课题达成共识、确定选题时,这是不可或缺的基本立足点。(二)GROW模式应用案例。Goal(目标):你的本期销售目标?前3个月打算做到哪一步?第一个月做到什么程度合适?如果是这样,第一个月平均每天的目标数字是多少?
Fourth, the comprehensive application of skills and skills (a) the basic starting point. Boss, leadership and subordinates, the relationship between staff, from the trend of view, inevitably change from the one-way sign to the two-way constrained guidance type. That subordinates and employees to set goals, firm belief and determination, and superiors and leaders should focus on assisting subordinates, employees reach their goals and allocation of resources. Smooth communication is the cornerstone of mutual restraint between leaders and their subordinates and employees. It is an indispensable basic starting point when both sides need to reach consensus on important issues and determine the topics for selection. (B) GROW model application case. Goal: Your current sales target? Which steps are you planning to take in the first 3 months? To what extent are you doing in the first month? If so, what is the average daily target for the first month?