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近年来,在快速发展的信息技术的推动下,图书馆事业已经迈向了数字化、虚拟化、知识化、信息化的大道。在这一重要历史时代下,我们要重新审视图书馆的服务工作,深刻认识到数字化时代对读者服务工作的影响,准确认识未来图书馆读者服务的发展趋势,顺应读者服务的发展规律。要强化服务意识、改进服务方式、拓宽服务领域、提高服务水平。这将是我们当下面临的新课题。一、数字化时代对读者服务工作的影响(一)读者服务观念已从“以书为本”向“以人为本”转化古往今来,图书馆都把书作为“立身”之本。从古代起,
In recent years, driven by the rapid development of information technology, the library industry has moved toward the digitalization, virtualization, knowledge and information technology. In this important historical era, we must re-examine the service of the library, profoundly understand the impact of the digital age on the work of readers, and accurately understand the future development trend of library services to readers, conform to the law of development of readers. To strengthen service awareness, improve service methods, expand service areas, improve service levels. This will be a new issue we are facing now. First, the digital era of the reader service work (A) the concept of service readers from “book-based ” to “people-oriented ” into the ancient and modern, the library regarded the book as From ancient times,