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目的:探讨细节管理在提高输血科工作质量中的应用。方法:随机选取2012年、2013年的输血科用血情况,将2012年的用血情况分为对照组,2013年的用血情况为观察组。对照组不采用细节管理,观察组采用细节管理,利用两种方式对输血科进行管理,对照两组流程的用血率、工作质量评分、输血不良反应、医护和患者对输血知识的掌握程度与满意度。结果:观察组在进行细节管理后取得了显著的进步,合理用血率达到84.01%,对照组仅仅是61.78%,具有显著的统计学意义。结论:临床上采用细节管理方法,能有效改善输血效果,提高输血质量,获得非常理想的输血效果,值得在临床上大力推广。
Objective: To explore the application of detail management in improving the quality of transfusion department. Methods: Blood samples of blood transfusion department in 2012 and 2013 were randomly selected. The blood used in 2012 was divided into control group and the use of blood in 2013 was observed group. The control group did not use the detail management, the observation group used the detail management, the two methods were used to manage the blood transfusion department. The blood utilization rate, quality of work, blood transfusion adverse reactions, health care and patients’ knowledge of blood transfusion Satisfaction. Results: The observation group made significant progress after the detail management, with a reasonable use of blood rate of 84.01%, while the control group was only 61.78%, with significant statistical significance. Conclusion: The clinical management method of detail can effectively improve blood transfusion, improve blood transfusion quality, and obtain a very ideal blood transfusion effect, which is worth to be vigorously popularized clinically.