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社会服务承诺制，是在社会主义市场经济条件下出现的将自我约束与社会监督相结合的新型管理机制。在法制经济的时代背景中，社会服务承诺制有着十分重要的法律意义。服务承诺是一项民事要约行为，受到我国民事法律的调整与规约．同时，也受相关经济法律、法规的规范与制约。社会服务承诺制是一项既符合市场经济的时代要求，又符合社会主义伦理道德要求的管理机制，同时也是将服务行业导向法制化管理的最佳形式。
The system of social service commitment is a new type of management mechanism that combines self-discipline with social supervision that emerges under the conditions of a socialist market economy. In the background of legal economy, social service commitment has very important legal significance. Service commitment is a civil contract act, which is regulated and regulated by our civil law. At the same time, but also by the relevant economic laws and regulations norms and constraints. The system of social service commitment is a management mechanism that meets the requirements of the times of the market economy and meets the requirements of socialist ethics and ethics. It is also the best form of leading the service industry to a legalized management.