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当人类进入21世纪,随着社会变革的不断深入和医学模式的转变,人们对医生的期望越来越高,要求医生不仅要具备高尚的医德、精湛的医术,还应具有很高的情商。情商在医疗保健工作中的作用越来越显得重要,同时,医生的情商培养也提到了医疗管理部门的议事日程。笔者结合自己的工作实践,就情商的内涵,当前医生情商的缺陷、情商的作用及培养等问题谈些体会,以期引起重视。
As human beings enter the 21st century, with the deepening of social change and the change of medical model, people expect more and more from doctors, requiring doctors not only to possess noble medical ethics, superb medical skills, but also to have high emotional intelligence. EQ’s role in health care work is more and more important, at the same time, the doctor’s emotional intelligence training also referred to the medical management department’s agenda. The author combined his own work practices, on the content of emotional intelligence, the current EQ’s defects, the role of emotional intelligence and training on some issues such as experience, with a view to attracting attention.