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北京大学生产与质量研究中心副主任、克劳士比中国学院院长杨钢先生从专业的角度,把高素质企业解读为——“可信赖的企业”:员工信赖、消费者信赖、市场信赖、社会信赖、政府信赖。寻找可信赖的高素质企业,就是寻找一种向上的力量。我们希望解读“可信赖”的企业并与读者分享其精华所在,同时探讨适合、促进企业向“高素质”转变的机制、环境和土壤。今年是3.15的第25个年头了。习惯上,这是消费者理直气壮维权的日子,也是企业忐忑不安的时刻。
Mr. Yang Gang, Vice President of Peking University’s Center for Production and Quality Research, and Dean of the Chinese Academy of Sciences at Kraustibi, interpret a high-quality enterprise as a “trustworthy enterprise” from a professional point of view: staff trust, consumer trust, Market trust, social trust, government trust. Looking for reliable high-quality enterprises, is to find an upward force. We hope to interpret the “trustworthy” enterprises and share their essence with readers, and at the same time we will explore mechanisms, environments and soil suitable for and promoting the transformation of enterprises into “high quality”. This year is the 25th year of 3.15. Habitually, this is the day when consumers stand in their power and confidence, but also the uneasy moment of the enterprise.