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2月9日,除夕夜,丝丝冬雨如千万条银线,纠缠在湖南省冷水江市的天空。“是冷水江电力局吗?你们搞什么名堂?除夕晚上还停电!还让不让人过年?”电话那头的咆哮把95598客服聂洪吓得直发愣。今天本不是她的值班日,因为同事当兵的老公十多年来第一次回家过年,所以她代替同事值班。短暂的失神后,聂洪在用户不耐烦的回答中了解到了用户所在的位置,并很快给出了停电的原因:在金竹西路一处变压器附近的居
February 9, New Year’s Eve, slightest winter rain such as 10 million silver wire, entangled in the sky in Hunan Province Lengshuijiang. “Is Lengshuijiang Power Authority? What are you doing? New Year’s Eve night power outage! Also let the New Year?” The phone roar 95598 customer service Nie Hong scared straight hair Lengle. Today, this is not her duty day, because my colleague soldier’s husband returned home for the first time in more than a decade, so she was on duty instead of her colleague. After a brief absence, Nie Hung learned of the user’s location in the user’s impatient response and quickly gave the reason for the blackout: in the home of a transformer near Jinzhu West Road