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提升客户满意度的将有助于电力市场的开拓,有利于电量的增长,促进电源建设和电网建设的加快。为此,国网山东东明县供电公司多措并举,通过提升顾客总价值,降低顾客总成本,使客户满意度得到提升。随着国民经济的快速发展和电力市场化改革的不断深入,电力行业的经营环境发生了很大变化,电力客户对供电企业提供的商品与服务提出了越来越高的要求。对此,供电企业应
Enhance customer satisfaction will help to open up the electricity market, is conducive to electricity growth, and promote power construction and power grid construction to speed up. To this end, the State Grid Shandong Dongming County power company to take multiple measures simultaneously, by enhancing the total value of customers and reduce the total cost of customers, so that customer satisfaction is improved. With the rapid development of the national economy and the deepening of market-based electricity reform, the operating environment in the power industry has undergone great changes. Power customers have placed ever-increasing demands on the products and services provided by power supply enterprises. In this regard, power companies should