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全面质量管理(TQC)是现代工业生产中一种科学的质量管理方法。工业生产的质量管理,经历了三个阶段:第一个阶段是质量检验阶段。它用的方法是检验,事后把关。第二阶段是统计质量管理阶段。其特点是在生产过程中加强质量控制,强调预防为主;第三阶段就是全面质量管理阶段。我国在七十年代后期从国外引入全面质量管理。它与我国企业的实践相结合,产生了明显的效果。据调查,到1984年初,建材工业推行全面质量管理的大中型建材企业已占80%以上。一、全面质量管理的基本特点中国质量管理协会给予全面质量管理的定义是:“企业全体职工及有关部门同心协力,综合运用管理
Total Quality Management (TQC) is a scientific quality management method in modern industrial production. The quality management of industrial production has gone through three stages: The first stage is the quality inspection stage. The method it uses is testing and checking it afterwards. The second stage is the statistical quality management stage. It is characterized by the strengthening of quality control in the production process and the emphasis on prevention; the third stage is the total quality management stage. China introduced total quality management from abroad in the late seventies. It is combined with the practice of Chinese enterprises and has produced obvious results. According to the survey, by early 1984, large and medium-sized building materials companies that had implemented comprehensive quality management in the building materials industry had accounted for more than 80%. First, the basic characteristics of total quality management China Quality Management Association to give a comprehensive definition of quality management is: "All employees and related departments of enterprises work together, comprehensive management