【摘 要】
：
一、客户关系管理概念的提出在市场经济条件下，一个企业的兴衰，企业领导者的声誉状况，完全取决于其产品市场的大小，拥有客户的条少。为什么同在一个行业里，在同样的政策和市场形势
【机 构】
：
东风汽车(集团)公司《企业集团导刊》编辑部
论文部分内容阅读
一、客户关系管理概念的提出在市场经济条件下，一个企业的兴衰，企业领导者的声誉状况，完全取决于其产品市场的大小，拥有客户的条少。为什么同在一个行业里，在同样的政策和市场形势下，有的企业热气腾腾，顾客盈门，日子过得红红火火，而有的企业却产品积压，债台高筑，举
First, the concept of customer relationship management put forward Under the conditions of a market economy, the rise and fall of a business, the reputation of business leaders, depends entirely on the size of its product market, with fewer customers. Why are the same in an industry, in the same policy and market situation, some companies are steaming, customer surplus, the days flies booming, and some companies have product backlog, high debt, give
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