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案情回放:网络购物协议管辖起纠纷2014年4月,重庆市民袁群通过北京创锐文化传媒有限公司经营的购物网站购买了一套护肤产品,在使用过程中感觉皮肤不适,便去医院就诊,花费千余元。袁群因返还购物款、支付医疗费等与网站协商未果,诉至其住所地法院。被告以网站用户协议中就纠纷处理有“协商不成时,双方均同意以网站平台管理者住所地人民法院为管辖法院”的约定为由提出管辖权异议,请求将案件移送至北京市某区人民法院审理。
Case Replay: Online Shopping Agreement Governing Disputes In April 2014, Chongqing citizen Yuanqun purchased a set of skin care products through a shopping website operated by Beijing Chuang Rui Culture Media Co., Ltd., and in the process of feeling skin discomfort, went to the hospital for medical treatment. Spend a thousand dollars. Yuan group due to the return of shopping money, payment of medical expenses and other unsuccessful negotiations with the site, sued the court to their place of residence. The defendant filed a request for the transfer of the case to Beijing Municipality on the grounds that the agreement was reached on the basis of the agreement of the website user agreement that the dispute was handled when there was “no negotiation was reached, and both parties agreed to take the people’s court of the place where the website platform manager resides as the competent court” District People’s Court hearing.