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如何做到让客户满意?如何做到让客户惊喜?如何留住老客户?如何再撞?掘老客户?这些命题的解答决定着你的未来。一、让你的售后服务超越客户期望值销售前的奉承,不如销售后的服务,这是保留永久客户的不二法门。如果你的服务能做得更好,那么这位客户必将忠诚于你。做销售就是在做服务。如果你想成功的话,请问你有他们服务做得好吗?所以现在赚不到钱只有两个原因:一是,你服务的人数不够多;二是,你服务的品质还不够好。不要总是销售产品,要思考如何给
How to achieve customer satisfaction? How to surprise customers? How to retain old customers? How to hit again? Dig the old customers? Answers to these propositions determine your future. First, let your after-sales service exceed customer expectations. Flattering before sales, not as good as after-sales service, this is the only way to retain permanent customers. If your service can do better, then this customer will be loyal to you. Selling is doing service. If you want to succeed, do you have a good service for them? So there are only two reasons why you can’t make money now: First, the number of people you serve is not enough; second, the quality of your service is not good enough. Don’t always sell products, think about how to give