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传统的人力资源活动通常情况下是由公司内部完成的,但是从20实际90年代中期,企业人力资源外包成了一大流行的趋势。笔者从人力资源业务外包这一活动所产生的生态链角度来探究影响这一业务服务质量的相关因素。一、相关研究随着外包服务的发展,人力资源外包也成为一大趋势,学者们对人力资源外包的研究较为广泛,主要从成本、决策、风险、服务质量等进行研究。在生态学方面,学者们往往利用生态学的思想来研究社会学中产业、资源以及其可持续发展等问题。笔者从生态链角度去分析,有利于系统化、综合化地
Traditional HR activities are usually done in-house, but from the mid-1990s, HR outsourcing became a popular trend. The author explores the related factors that affect the service quality of this business from the perspective of the ecological chain resulting from this activity of human resources business outsourcing. I. Related Research With the development of outsourcing services, human resource outsourcing has also become a major trend. Scholars have conducted a wide range of research on human resource outsourcing, mainly from the aspects of cost, decision-making, risk and service quality. In ecology, scholars often use ecological thinking to study the sociology of industry, resources and their sustainable development and other issues. The author from the perspective of ecological chain analysis, is conducive to systematic and comprehensive