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目的保证骨科患者的陪检安全,提高陪检工作的护理服务质量。方法注重陪检人员素质培训,正确选择和使用运输工具,合理安排陪检路线,与检查科室沟通预约,缩短检查等候时间,密切观察病情变化,采取相应的护理措施。结果应用陪检服务流程,缩短了检查等候时间,提高了患者及家属对陪检工作的满意度,保证了患者的陪检安全。结论在骨科患者陪检过程中,运用科学、规范的陪检工作流程,采取安全、高效的陪检护理措施,保证了患者的陪检安全,提高了陪检服务质量,降低了突发及意外事件发生,提高了患者满意度及服务质量。
Objective To ensure the safety of escort patients in orthopedics and to improve the quality of nursing service in accompany work. The method pays attention to the quality training of the staff of the jury, correctly selects and uses the means of transport, arranges the route of the jail, arranges the communication with the examination department, shortens the waiting time of the examination, closely observes the change of the condition, and adopts corresponding nursing measures. The results of the application of escort service process, reducing the waiting time for inspection, patients and their families to improve the satisfaction of peer-to-peer inspection, to ensure the safety of patients with peer inspection. Conclusions In the process of escorting patients with orthopedics, we should adopt a scientific and standardized pest control workflow and adopt safe and effective pest control measures to ensure the safety of patients, and improve the quality of paternity services and reduce the unexpected and unexpected The incident occurred, improving patient satisfaction and quality of service.