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目的分析和研究妇产科医疗纠纷发生的原因以及采取的防范措施。方法根据2010年1月～2012年1月所发生的医疗纠纷案例,进行回顾性的分析与总结,并制定出相应的防范措施。结果妇产科常见的医疗纠纷为:医务人员缺乏与患者进行沟通;医院人员的业务水平欠缺;医务人员的法制观念淡薄;患者对妇产科的知识缺乏了解等。我科根据医疗纠纷发生的原因制定出了相应的防范措施。结论医务人员要加强自身的职业素养,提高其诊疗水平以及同患者沟通的能力,同时加强对患者宣教,才能够避免或减少医疗纠纷发生机率。
Objective To analyze and study the causes of obstetrics and gynecology medical disputes and the countermeasures taken. Methods According to the cases of medical disputes occurred from January 2010 to January 2012, the retrospective analysis and summary were made and corresponding preventive measures were worked out. Results Obstetrics and Gynecology common medical disputes: the lack of medical staff to communicate with patients; lack of professional staff in hospitals; medical staff weak concept of the legal system; lack of knowledge of patients with obstetrics and gynecology and so on. Our department has formulated corresponding preventive measures according to the reasons for medical disputes. Conclusion Medical staff should enhance their occupational qualities, improve their diagnosis and treatment ability, and communicate with patients. At the same time, it is necessary to strengthen the education of patients so as to avoid or reduce the chance of medical disputes.