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资源配置优化是业务过程管理的一个重要内容和目标,可以有效地提高业务过程的执行效率.采用基于数学模型的数值化分析优化方法,研究了资源与活动之间多对多关系下面向成本的业务过程资源配置优化问题.基于集合理论建立了面向成本和资源配置分析优化的业务过程模型,提出了在确保业务过程稳定执行(或达到一定处理能力)条件下的面向成本最小化的资源数量配置和任务分配数学模型,采用分枝定界联合启发式方法设计了快速有效的求解算法.案例研究表明提出的资源配置优化方法是可行的和有效的.
Resource allocation optimization is an important content and target of business process management, which can effectively improve the execution efficiency of business processes.Based on numerical analysis and optimization method based on mathematic model, this paper studies the cost-oriented of many-to-many relationships between resources and activities Based on the theory of set theory, a business process model based on cost and resource allocation analysis and optimization is set up, and a resource-oriented configuration is proposed to minimize the cost while ensuring the stable execution of the business process (or to achieve a certain processing capacity) And task allocation mathematical model, a fast and effective algorithm is designed by using the branch-and-bound joint heuristic method.The case study shows that the proposed resource allocation optimization method is feasible and effective.