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目的:探讨风险管理在血液科护理中的应用效果。方法:成立护理风险管理小组,制定护理风险管理方案。选取血液科2015年3月~2016年3月收治的110例患者为实施后组,进行护理风险管理。对应用护理风险管理前后的患者满意度、护理质量及不良事件发生率予以比较。结果:实施后的护理不良事件发生率为2.41%,显著低于实施前的14.65%(P<0.05);实施后不规范输血发生率为0.81%,显著低于实施前的7.45%(P<0.05);实施后科室的整体护理质量均明显高于实施前(P<0.05);同时实施后患者的满意度也有了显著提高(P<0.05)。结论:加强血液科的护理风险管理,能有效降低科室护理不良事件发生率,规范化输液操作,提高患者满意度,为患者治疗提供安全保障。
Objective: To explore the effect of risk management in hematology nursing. Methods: A nursing risk management team was set up to develop a nursing risk management plan. A total of 110 patients admitted to Department of Hematology from March 2015 to March 2016 were enrolled in the post-implementation group for nursing risk management. Patient satisfaction, quality of care and incidence of adverse events before and after the application of nursing risk management were compared. Results: The incidence of nursing adverse events after implementation was 2.41%, which was significantly lower than that before implementation (14.65%, P <0.05). The incidence of irregular blood transfusion was 0.81% after implementation, which was significantly lower than 7.45% before implementation (P < 0.05). After the implementation, the overall nursing quality of the department was significantly higher than that before the implementation (P <0.05); and the satisfaction of the patients after the implementation was also significantly improved (P <0.05). Conclusion: Strengthening hematology nursing risk management can effectively reduce the incidence of adverse nursing events in department, standardize the infusion operation, improve patient satisfaction and provide safeguards for the treatment of patients.