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医院在就诊空间资源有限的情况下,随着日益增长的日门/急诊量,出现了空间与管理上的瓶颈。结合医院的信息化现状,依托医院信息系统的改造,利用一卡通门诊系统进行就诊流程再造,应用排队叫号系统、预约挂号系统、收费核算系统等,减少了患者候诊程序,缩短了候诊时间。一卡通的使用加强了医院管理,提高了门急诊工作效率,改善了医患关系。在使用一卡通的过程中,要不断根据使用情况加以完善,逐渐提高患者、医务工作者、社会的认可度。信息中心工作人员也要不断对系统进行维护,对一卡通中的个人账户余额进行严格管理。
In the case of limited hospital resources for medical treatment, the space and management bottlenecks have arisen with the growing number of patients in Japan / Japan. Combined with the status quo of hospital informatization, relying on the reform of hospital information system, using the one-card outpatient system to rebuild the visiting procedure, the application queuing system, appointment registration system and billing accounting system are reduced, reducing the waiting time of patients and shortening the waiting time. Card use has strengthened hospital management, improved the efficiency of outpatient and emergency services and improved doctor-patient relationship. In the process of using the card, we must continue to improve the use of conditions, and gradually improve the patient, medical workers, social recognition. Information center staff should also continue to maintain the system, the personal account balance in the card to strictly manage.