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为缓解门诊超负荷运转压力,改善患者就医环境,医院及时采用并实施了就医“一卡通”系统。通过对样本医院实施“一卡通”系统前后门诊各项指标的对比描述,系统实施前后5年间门诊处方单、化验单和检查单数据分析,医技科室专业技术人员的访谈等,从多个角度对就医“一卡通”系统给医院就医环境带来的优化进行深入论证。证实通过“一卡通”系统改善了就医环境,减轻了人力资源浪费和工作人员劳动强度,为持续性医疗质量的提高搭建了坚实的技术保障平台。
In order to relieve outpatient overload pressure and improve patient medical environment, the hospital promptly adopted and implemented the “Card to Card” system. Through the comparison and description of various indexes before and after the outpatient service of “Card” system in the sample hospitals, the outpatient prescription prescriptions, the analysis of laboratory orders and checklists data during the five years before and after the implementation of the system and the interviews with professional and technical personnel in medical technology departments, etc., From the perspective of medical treatment “card ” system to the hospital medical environment optimization to carry out in-depth demonstration. It has been confirmed that the medical treatment environment has been improved through the “One Card System”, the waste of human resources and the labor intensity of staff have been alleviated, and a solid technical support platform has been set up for the continuous improvement of the medical quality.