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目的:了解昆山市卫生监督工作开展情况,总结取得的成效,查找存在的不足,提出相应的对策建议,促进卫生监督工作能力和水平的进一步提升。方法:通过卫生监督信息系统相关数据导出和工作开展相关资料的调查来收集数据。结果:卫生行政许可网上审批率达96.12%,总承诺时限从422个工作日压缩至295个工作日,总提速率为30.09%,群众满意率100%;日常监督检查和卫生行政处罚力度不断加大,案件结案率年均达92.43%;投诉举报查办率和结案率均为100%,群众满意率达到99.3%;重大活动饮食饮水安全保障到位;突发事件呈逐年下降趋势,应急处置及时率、规范率均达100%。结论:近年来,昆山市卫生监督综合监管能力和水平均明显提升,较好地履行了职责,成效显著。建议进一步增加人员配置,加快信息化建设步伐。
OBJECTIVE: To understand the development of health supervision in Kunshan, summarize the achievements made, find out the existing problems, put forward the corresponding countermeasures and suggestions to promote the ability and level of health supervision to further improve. METHODS: Data were collected through the derivation of relevant data from the Health Surveillance Information System and through the conduct of surveys on relevant data. Results: The approval rate of health administrative license was 96.12%. The total commitment time limit was reduced from 422 working days to 295 working days with a total lifting rate of 30.09% and the satisfaction rate of the masses was 100%. The routine supervision, inspection and sanitation administrative punishment continued to increase Large, the case closing rate averaged 92.43%; complaint reporting rate of investigation and the closing rate was 100%, mass satisfaction rate of 99.3%; major activities of drinking water safety and security in place; emergencies showed a downward trend year by year, emergency response and timely rate , The standard rate reached 100%. Conclusion: In recent years, Kunshan City, comprehensive supervision of health supervision capacity and level were significantly improved, better perform their duties, with remarkable results. It is suggested to further increase staffing and accelerate the pace of information construction.