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中小型企业(SME)通常指人数少于500人且没有专职计算机管理员的企业。在欧洲共同体,这样的中小型企业雇佣了大约一亿零一百万员工,占欧洲共同体国家人口总数的三分之二。在美国,有54％的员工受雇于中小企业,占私有企业总人数的一半。在中国,中小企业占国内企业总数的80％,现在正以前所未有的速度蓬勃发展。 中小企业存在于各行各业,其中在服务业,如宾馆、餐饮、批发零售、医疗保健、房地产、医院、贸易公司、出版、财会及法律事务等方面所占比例最高,尽管这些中小企业的业务范围千差万别,但它们却有相同的办公需求——依赖PC及打印机、扫描仪等
Small and medium-sized enterprises (SMEs) usually refer to companies with fewer than 500 employees and no full-time computer administrators. In the European Community, such small and medium-sized enterprises employ approximately 100 million employees, which account for two-thirds of the total population of the European Community. In the United States, 54% of employees are employed by SMEs, which accounts for half of the total number of private companies. In China, SMEs account for 80% of the total number of domestic companies and are now booming at an unprecedented rate. SMEs exist in all walks of life, with the highest percentage in service industries such as hotels, restaurants, wholesale and retail, healthcare, real estate, hospitals, trading companies, publishing, accounting, and legal affairs. The range is very different, but they have the same office needs - rely on PCs and printers, scanners, etc.