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山东省惠民李庄供电所以创建“群众满意基层站所”为契机,实施“加、减、乘·、除”服务法,着力提高服务意识努力做好供电服务。“加”是加大服务三农思想教育力度李庄供电所采取集中教育与个别谈心相结合的方法,在每周的所务会上,集中开展以服务三农为主题的系列性教育活动,对所里先进事迹及时予以表扬。同时,要求各个班组利用每天班前会或者其他时机,对《首问负责制》、《优质服务常态机制实施细则》等各种管理规定进行加强学习。通过不懈的教育,李庄供电所现在形成了“紧急工作能顶上,平常工作能认真”的良好工作氛围。工作中,能照章办事,进行服务时,能够文明礼貌、热情耐心。
Shandong Province, Huimin Li Zhuang power supply to create “mass satisfaction with the grassroots stations ” as an opportunity to implement “plus, minus, multiply, except ” service law, efforts to improve service awareness and strive to do a good job in power supply services. “Plus ” is to step up education for the education of agriculture, rural areas and farmers Lizhuang power supply by the focus on education and individual talk of a combination of methods, at a weekly meeting, focus on the three sides to serve the theme of the series of education Activities, in which the advanced deeds in a timely manner to be commended. At the same time, each team is required to make use of daily pre-class meetings or other occasions to conduct intensive study on various management rules such as “First Responsibility System” and “Detailed Rules for Implementation of Normal Service Mechanism for Quality Services”. Through unremitting education, Li Zhuang Power Supply Bureau has now formed a good working atmosphere of “emergency work can be top, normal work can be conscientious”. Work, according to Zhang service, service, be able to polite, warm and patient.