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很多电话用户都曾有过这样的经历:看着电信局打出的话费清单上一些不熟悉的通话号码,不禁大为疑惑:我打过这些电话吗?然而话费单上却清清楚楚地记录着这些号码。既然记录了,交钱没商量,否则停机。但有些地区的市话,电信局只计通话次数,不计具体通话号码,如果用户有疑问,也无从查起,用户不能做到明明白白消费,难免与电信局产生一些“话费争议”。
Many phone users have had such an experience: watching some of the unfamiliar call numbers on the calling bill the bureau can not help wondering: have I called these phones? However, the bill is clearly recorded These numbers Since the record, no money to pay, or shut down. However, in some areas, the local telephone bureau only counts the number of calls and the specific call numbers. If the users have any questions, they can not find out the users. Therefore, the users can not do it without any apparent consumption and inevitably generate some “telephone dispute” with the bureau.