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用户服务工作是企业情报工作的重要内容和中心环节。努力提高用户质量,最大限度地满足用户的各类情报需求,是企业情报部门必须认真考虑和切实解决的重要问题.加强对情报用户及其需术的研究,对提高企业情报部门的服务效果有着十分重要的意义.企业情报用户分类企业情报用户系指企业内部在生产、管理、科研及其他各种活动中需要利用情报的个人和组织。根据用户的职业因素,可将企业情报用户分为以下五种类型。每一种类型代表一种类型的用户群体,包括个人和组织。企业情报用户的五种类型是:1.决策、管理人员,从事企业经营决策
User service work is an important part of corporate intelligence work and a central link. Efforts to improve the quality of users and satisfy users’ various types of information needs are important issues that must be seriously considered and effectively solved by the enterprise intelligence department. Strengthening the research on intelligence users and their required skills has an effect on improving the service effectiveness of enterprise intelligence departments. Very important significance. Corporate intelligence User classification Corporate intelligence users refer to the individuals and organizations within the enterprise that need to use intelligence in production, management, scientific research and other activities. According to the professional factors of users, enterprise intelligence users can be divided into the following five types. Each type represents a type of user group, including individuals and organizations. The five types of enterprise intelligence users are: 1. Decision-making, management personnel, engaged in business decision-making